THE AI TECHNICAL ENGINE FOR SPARE PARTS
From licence plate to the right part number, with no manual searches
Minus1 reads the customer’s request in any format, identifies the vehicle from its licence plate on the InfoPro Digital Automotive database and suggests the correct original (OE) and aftermarket (AM) parts.
HOW IT WORKS
Six steps, a few seconds
Together with Konnect24, Minus1 takes the counter clerk from the WhatsApp request to the part number.
01
Request
The customer writes on WhatsApp: text, a voice note or a photo of the licence plate or the part.
02
Routing
Konnect24 creates the task and assigns it to the counter clerk or team.
03
Processing
Minus1 transcribes the voice note, reads the photo and merges the content into a single request.
04
Vehicle
It identifies the exact vehicle from the licence plate on the InfoPro database.
05
Spare part
It returns the matching OE and aftermarket parts.
06
Reply and KPIs
The counter clerk replies to the customer; Konnect24 records response time and outcome.
THE BENEFITS
More requests handled, fewer errors at the counter
Any format
Text, voice messages and photos are interpreted and combined into a single request.
Reliable vehicle identification
The licence plate is all it takes: the vehicle is identified on the InfoPro Digital Automotive database.
OE and aftermarket part numbers
Suggestions for original and equivalent parts, ready for the quotation.
Faster counter staff
No manual searches across multiple catalogues: the part number comes already suggested.
Fewer returns
Precise vehicle identification reduces supply errors.
Pay-as-you-go licence plate searches
Prepaid packages of 5,000, 20,000 or 40,000 searches, also available to buy online from the shop.
LICENCE PLATE SEARCHES
Top up your credit yourself
Choose your InfoPro licence plate search package and buy it directly online.
FREQUENTLY ASKED QUESTIONS
The answers you are looking for
Can't find what you need? Call us on +39 02 30613071, message us on WhatsApp +39 392 4904861 or email info@keytype.it.
Does Minus1 work without Konnect24?
Minus1 performs best together with Konnect24, which manages the WhatsApp channel and request assignment. We recommend the combined setup.
Which database does it use?
Minus1 is integrated with the InfoPro Digital Automotive database to identify vehicles and parts.
Are licence plate searches included?
Licence plate searches work on prepaid credit, with top-up packages separate from the subscription fee that you can buy yourself from our shop.
Who checks the final part number?
Minus1 is a search aid: final confirmation of the part number remains with the counter clerk, who replies to the customer.
Bring AI to your parts counter
Book a demo of Konnect24 + Minus1 using your own customers’ requests.